Sentimeter: An interdisciplinary approach to media portal design
DOI:
https://doi.org/10.31449/upinf.98Keywords:
sentiment, anthropology, interdisciplinary approaches, mixed methods, data miningAbstract
The web portal Sentimenter monitors the sentiment in media clips for different social groups. We identified the social groups with an interdisciplinary approach. We used a questionnaire and hierarchical clustering to form preliminary groups and confirmed them through interviews and focus groups. The final social groups were used as a basis for the design of wireframes for the portal. The wireframes were created iteratively in collaboration with the end users. In the final focus group which consisted of the representatives of all social groups, we reviewed and redesigned the portal to fit the needs of the users. The entire research lasted six months. With interdisciplinary approaches that combine anthropology and data mining, a user-friendly, understandable and interesting product can be produced in a short period.