Poslovanje pod drobnogledom - primerjalna analiza sodobnih orodij za rudarjenje procesov

Tilen Tratnjek; Gregor Polančič

doi:10.31449/upinf.255

Authors

Tilen Tratnjek Univerza v Mariboru, Fakulteta za elektrotehniko, računalništvo in informatiko
Gregor Polančič Univerza v Mariboru, Fakulteta za elektrotehniko, računalništvo in informatiko

DOI:

https://doi.org/10.31449/upinf.255

Keywords:

process mining, comparative analysis, ease of use, functional sophistication, Apromore, Celonis, PM4Py, ProM

Abstract

In comparative analysis, we thoroughly reviewed and evaluated four process mining tools: Apromore, PM4Py, Celonis, and ProM. By testing the tools, we assessed them based on several criteria such as accessibility, advanced capabilities, and ease of use, evaluating them from the perspective of an average user.

We found that the open-source tools ProM and PM4Py offer great flexibility and transparency, which is excellent for researchers and technical users. However, their use requires significant technical knowledge, which can pose a challenge for beginners. On the other hand, the commercial solutions Apromore and Celonis stand out due to their intuitive user interfaces, rich integration options, advanced analytical features, and the use of artificial intelligence, which simplifies the work for business users.

Ultimately, the choice of the best tool depends on organization's specific needs and the technical capabilities of the team. The field of process mining is also seeing numerous innovations, primarily towards greater tool accessibility and the integration of artificial intelligence, which will further help optimize business processes.

Author Biographies

Tilen Tratnjek, Univerza v Mariboru, Fakulteta za elektrotehniko, računalništvo in informatiko

Tilen Tratnjek je magister informatike in podatkovnih tehnologij. Njegovi raziskovalni interesi so povezani s presekom procesne in podatkovne znanosti ter učinkovite rabe umetne inteligence.

Gregor Polančič, Univerza v Mariboru, Fakulteta za elektrotehniko, računalništvo in informatiko

Gregor Polančič znanstveni svetnik in izredni profesor na področju informatike. Spada med vodilne raziskovalce na področjih modeliranja poslovnih procesov in konceptualnega modeliranja v informatiki, tehnik in tehnologij upravljanja poslovnih procesov, tehnologij komuniciranja in sodelovanja. Bil je gostujoči profesor in raziskovalec na številnih tujih akademskih institucijah, recenzent številnih vrhunskih znanstvenih revij in član več odborov znanstvenih srečanj. Njegova bibliografija obsega več kot 300 zapisov, od tega preko 30 izvirnih znanstvenih člankov s faktorjem vpliva.